In which my Kindle goes back to the USA for magazines


Not physically. Let’s see… I was at Williams by the Pier in Hamilton with Elizabeth Twist, catching up and doing our Evensies (even Sundays,) write-in thing, and happened to mention my frustration with Amazon.ca and magazines. Elizabeth’s immediate reaction was that I should send out angry customer support emails until they got my Kindle account switched back to amazon.com, as the best part of having the Kindle, in her experience, was for the magazines.

I don’t tend to default to ‘angry’ with my customer support emails, but I sent out a plea for help to Amazon.com right there in the cafe, and also read her the email I’d sent to Amazon.ca last week and their completely unhelpful brush-off form letter.

Somewhat to my surprise, an Amazon customer support person by the name of Naveen replied within four hours, including very helpful instructions on how to navigate the Amazon.ca website to migrate my account back to Amazon.com – thank you very much Naveen! I have brand new issues of Analog and F&SF on my Kindle, and I’ll be starting a subscription to Asimov’s as soon as they get a new issue out. (The issue that’s currently up on Amazon.com is the same one that Sheila was handing out for free back at Odyssey, so I thought I could read that in print and wait a month.)

Thank you very much for pushing me to try again Elizabeth!

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One Response to In which my Kindle goes back to the USA for magazines

  1. elizabethtwist says:

    *Bows.* You’re welcome.

    Like

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